Sunnybank Hills General Practice

Reviews of Sunnybank Hills General Practice

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  Ajay Patel Added December 06, 2023

  ★ ☆ ☆ ☆ ☆
  Reception staff didn’t have any manner how to communicate with patients.Dr L mention about iron tablet and discussed about particular brand and didn’t write proscriptions.When we visit chemist and ask for iron tablet brand they mention they need proscriptions for it. Not recommended any Doctors on that medical centre.Useless reception staff.
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  Nay smith Added November 19, 2023

  ★ ★ ★ ★ ★
  I've never had an issue with the clinic. Wait times, for my Dr, Dr Lee See, I've always found reasonable as the care and attention he gives during a consult is excellent. The reception staff and manager are delightful, always welcoming for me and my family. The clinic is very clean, including the toilet facilities, and there's plenty of waiting room and seating. No complaints
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  Diep Nguyen Added November 18, 2023

  ★ ★ ☆ ☆ ☆
  I waited there 55 minutes with my poor five month old baby to see the gp. And if the gp was busy with an emergent case, I expected to be notified. No notice at all.
  I have seen many other recent google reviews about the same problem of unreasonable long waiting time. This problem should be immediately improved.
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  Tess Steel Added November 17, 2023

  ★ ★ ★ ★ ☆
  I am surprised at some of the reviews I have read. I have always found the receptionist very polite, friendly and helpful. I only have experience of my own Dr of 42 years. Until the last few years he had always been a sole practitioner and running late up
  0 to an hour was quite common but it meant he gave each patient the time needed, not a production line. The nursing staff are excellent, Tina always has a happy smile and kind word. Also the chemist attached always provide an excellent service.
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  Tian Shen Added November 12, 2023

  ★ ☆ ☆ ☆ ☆
  The receptionist in this clinic need to do the job right! The white lady with short hair and glasses didn't check patient name at all. Got me waited for 30mins. No doctor attended to me and I went up to check with her, turned out the i came into the wrong clinic. But when I came in firslty and said my son's name and appointment time, she seemed ticked something on her system and asked me to sit down. She didn't even check if she got the right patient. If I didn't go up and check with her, I never know im not booked in the this clinic! What a joke that receptionist can't do basic job right! And I asked her since she got me waited can she just fit us in and she replied bluntly she can't. She said " im sorry" with a very rude tone and just ignored me! No sincere apologise at all. I know I got the wrong clinic but hey you are the receptionist, you should know who you got on file! You could have not wasted my 30mins! Learn to do your job right! Will never come to thic clinic!!!

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